Credit Controller (Private Pay Team)

Posted 27 February 2020

Credit Controller needed for a Healthcare business in Nottingham

The team are shortly moving to a new address at Cardinal House, Abbeyfield Court, Abbeyfield Road, Nottingham NG7 2SZ


A fantastic opportunity has arisen for an efficient, organised and experienced Credit Controller to join a highly reputable, established and rapidly expanding Domiciliary Care Business.

This is a great chance to be part of one of the UK’s most exciting businesses within Domiciliary Care, who are going from strength to strength focusing on growth.


  • Dealing with internal queries about payments, ensuring customers pay on time and negotiating re-payment plans.

  • Assist in the setting up of the credit control system.

  • Ensure that debts are paid in a timely manner.

  • Meet cash & debtor day targets set by the Company.

  • Chase overdue invoices by telephone, email & letter within agreed timescales.

  • Maintain accurate records of all chasing activity.

  • Regularly making contact with customers to ensure all relevant debts are managed as necessary.

  • Identify changes in payment patterns and propose action to avert indebtedness.

  • Work with the Sales Ledger Team to handle disputed bills and negotiate to bring payment within the agreed terms.

  • Respond promptly and completely to both client and internal enquiries.

  • Propose write off of irrecoverable receivables.

  • Providing ad-hoc reporting as and when requested by management.

  • Raise any concerns on debt with the relevant Operational employees.

  • Liaise with Solicitors to collect debt as necessary.

Skills and Qualifications:

  • The ability to work in a team and individually.

  • Experience in Credit Control

  • Sound decision-making.

  • Excellent written and verbal communication skills.

  • Good attention to detail.

  • The ability to work under pressure and to deadlines.

  • A good head for numbers.

  • Good IT Skills. 

This is a full time permanent position, with a fantastic company who promotes within and encourage their staff to reach their full potential. Continuous training and support will be provided.

City and County Healthcare Group is an equal opportunities employer.


Contact information

Simran Kaur

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