Weekend On call Care Coordinator
Posted 07 January 2021
Weekend Care Co-ordinator Based in Preston
Hours: Rotational shift patterns will be Saturday and Sunday 7.00am x 2 – 15.00hrs and 14.45hrs – 22.45hrs x 2
At Guardian Homecare we are recruiting for a passionate and professional Care Coordinator to join our expanding team and support our team based at Bamber Bridge in Preston.
As a Care Coordinator, you will use your excellent communication and leadership skills to build relationships with our carers, clients and families. With this role comes high pressured duties where you are often required to think fast and use your own initiative. First being, dealing with emergency calls from various sectors including service users, care staff, GP’s, Local health Services and other emergency services. This is where your prioritising and customer care skills come into play.
You will be the first point of contact where you are required to prioritise calls, take essential details, give advice, make decisions about how to handle the situation and logging the information onto an IT system. You are expected to answer calls within a predetermined timeframe and deal with calls enquiries both promptly and professionally. This is where your excellent IT skills and multi-tasking skills will help you to fulfil your duties.
Guardian Homecare is an equal opportunities employer and part of the City and County Healthcare Group.