Administrator- Surrey

Posted 08 January 2021

Administrator - Domiciliary Care - Surrey, RH1 5YP 

Salary- £20,000 pro rata 

Contract- 3 months FTC

A fantastic opportunity has arisen for an administrator to join one of the largest Domiciliary Care Providers in the region, Athena Care.

This is a pivotal and challenging role within the business, as without a strong workforce of care workers, we cannot provide the services to our client base.  We are looking for an experienced Aaministrator, ideally with a Care or Domiciliary Care background.

The main duties of the role will be:

  • Supporting recruitment and dealing with recruitment admin 

  • Ensure all service user calls are reported in a timely manner

  • Identification of any late and or potentially missed service user calls

  • Maintain the database of service users who do not have a telephone or those who decline to allow Carers to use their telephone and the reason why they have decline to allow the use of the telephone

  • Bring to the attention of Care Coordinators, Care Team Manager and Service Manager Carers who do not follow the protocol of confirming the start and finish of a call.

  • Provide the Service Manager with reports as required

  • Set up new Carers on the ECM system including issuing PIN numbers

  • Participates in team meetings

  • Undertakes training as required

  • Promotes, respects and upholds the dignity of service users at all times

  • Participates in and actively supports activities that promotes the dignity of service users, their families and Carers

  • Provide general administration support to the Branch Office

  • Be responsible for their own health and safety and ensuring a safe working environment for colleagues

  • Undertakes any other duties in line with the objectives of the post.


This is a 3 months FTC, with a fantastic company who promote within and encourage their staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development.

Athena Care is an Equal Opportunities Employer and part of the City and County Healthcare Group.

Contact information

Jo Salt

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