Branch Manager - Extra Care Scheme

Posted 21 May 2020

Branch Manager- Willow Barns, Stoke

Salary: £30,000

About Us

City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.

The Role

We’re currently looking for a passionate and dedicated Registered Manager to join and lead one of our long-established and reputable Extra Care Schemes in Stoke on a full-time basis, leading a team there as we expand with new local authority contracts. You’ll help drive growth and high-quality standards across the scheme while enjoying support from the Group’s Senior Leadership Team, Marketing, Recruitment and HR teams. 

Duties & Responsibilities 

Including, but not limited to:

  • Branch management in-line with agreed KPIs, business & growth objectives
  • Meet branch staffing requirements according to service demands & growth plans
  • Ensure the effective day-to-day operation & support services provided by your branch.
  • Strive to develop & deliver care services of the highest possible standard
  • Continual quality control of branch services, implementing appropriate quality assurance processes in line with Group policies and contractual and regulatory standards
  • Line management of all branch staff, arranging training programmes, performance monitoring & overall team leadership to achieve the highest possible standards
  • Build and maintain relationships with Commissioners and partner agencies where possible & appropriate.

Ideal Candidates

  • Caring & considerate nature 
  • Previous experience in the care sector, particularly Extra Care
  • Have held previous registration with CQC
  • Experienced line management and leadership for a large team
  • Previous branch management & team leadership experience, ideally within Domiciliary Care 
  • Awareness & knowledge of care regulation, particularly CQC requirements
  • An entrepreneurial mindset for growing & developing a business while looking to develop your own career
  • Contract management with applicable councils & authorities
  • UK driving licence ideal but not required 

This is a full time permanent position with a fantastic company that encourages staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development. 

Comfort Call are part of City and County Healthcare Group and are an equal opportunities employer. 

Contact information

Jane Anning

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