Care Monitoring Officer - Domiciliary Care
Posted 10 September 2019
Care Monitoring Officer - Motherwell
Salary £18,525 per annum plus on call allowances
The role of the Care Monitoring Officer is crucial to ensuring the smooth running of the branch.
The main purpose of this role is to monitor and reconcile all care call data on a daily basis, using our in-house IT monitoring systems. Recording, reporting and analysing the data in line with policies and procedures in place. The role also requires a person who can carry out numerous admin tasks in a busy office to ensure the administration activities within the branch run smoothly. Treating everyone with courtesy and ensuring all are addressed in a professional manner, and adhering to confidentiality in line with the company policy. You should be sensitive and responsive to race, culture, age, gender, sexuality of everyone we provide a service to and your colleagues.
All duties must be carried out to encompass the Scottish Social Services Council; Codes of Practice and Care Inspectorate (CI) Guidelines. It is paramount that any function of the post is carried out in a manner that offers our clients/your colleagues’ choice, dignity and privacy and is respectful of individuality.
You will be required to: (although this list is not exhaustive)
The successful candidate must be flexible to meet the shift patterns of the branch and participate in on call demands as required.